I'm a strategist and builder who shines when solving complex problems at scale. Before breaking into content and design, I started in customer service, so I'm passionate about advocating for better user experiences.
I have considerable experience managing programs and projects, identifying and implementing process improvements, and systematizing digital analytics. I'm a glue guy on any team I'm a part of, and I enjoy helping others learn and grow.
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Where there's a Will, there's a way.
Senior Technical Editor @ Amazon
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Will is the consummate professional.
VP, Group Strategy Lead @ Fidelity